![]() Regardless of the browser you are using, be it chrome, Firefox, Safari, Bing, etc., the steps/processes are the same. Your browser is essential to access the Facebook or messenger website. The first method to check Facebook messages without messenger is from your browser. It can dominate the user's smartphone and hold their attention. Little wonder people get addicted to the app. Splitting the messenger feature into another app will improve the user experience and the time spent on Facebook. The minimalist UI (user interface) is a way to avoid feature creep. Thus, it is clearer and faster than the Facebook app. Facebook messenger app is solely for messaging. It doesn't want to bog down its app with too many features. Facebook continually updates its features and can't fit them all into one app, hence, the splitting. Users get ore chance to tap on the app's icon.Īnother reason for the split is to declutter the Facebook app. So, splitting the messenger feature from the flagship app will improve engagement. The majority of the time we spend on our smartphones is on apps. The strategy behind the splitting is to dominate one's attention on their smartphone. First, apps are operated differently from the web version. Clicking the toggle to set it to the "Off" position will stop any inbound and outbound messages for that specific page.Why Is Facebook Splitting The Messenger Feature Into A Separate App?įacebook is splitting the messenger feature into a separate app for several reasons. Clicking the toggle to set it to the "Off" position will stop any inbound and outbound messages.Ĭlicking the button will allow you to edit permissions and page access.Įach page that you connect to Conversations will have a status toggle set to the "On" position. This toggle has two positions - "Off" and "On." Once you set up the connection between Facebook Messenger and your Conversations account, this toggle will be set to the "On" position. You will be able to manage the following items:Ĭlicking this button will completely disconnect your Facebook account from your Conversations account. To manage any of the settings listed below: You can manage Facebook page connection settings from your Conversations account. You can also manage your settings within the Facebook Messenger channel configuration. You can now receive and reply to messages received from Facebook Messenger. Your Conversations account is now connected to your Facebook account.The toggles will be set to the "Yes" position for you. In the next screen, you'll need to confirm that your Conversations account is allowed to manage your Facebook page(s) and manage and access Page conversations in Messenger.To do so, click the checkbox for Facebook Page(s) you would like to connect. Next, you will need to select the Facebook business pages that you wish to connect to your Conversations account.On the next screen, Facebook will ask you if you want to continue as the person who owns the Facebook login information provided in the step above.For the first step, type your Facebook login information into the fields provided and click the "Log in" button. A modal window will open and will take you through a series of steps.Click the Facebook Messenger Terms checkbox to accept the terms then click the "Connect Facebook Messenger" button.įacebook Messenger Terms only need to be accepted once and will apply to the entire ActiveCampaign account.Under "Manage," click the "Conversations Settings" option.Click "Conversations" in the left menu.In this section, you'll learn how to connect Facebook Messenger to your Conversations account. You can only connect one Facebook Messenger account to one Conversations accountĬonnect Facebook Messenger to your Conversations account. ![]() You can connect your Facebook page to only one Conversations account.You can connect more than one Facebook page to your Conversations account.This is per Facebook's Messenger Platform Policy You have up to 24 hours to respond to an inbound message received from Facebook Messenger.Only primary account admins can connect Facebook Messenger to ActiveCampaign Conversations.Doing so lets you communicate with leads and customers via Facebook Messenger right from your Conversations inbox. You can connect Facebook Messenger to your Conversations Unified Inbox. Conversations is no longer available for purchase to new customers as of January 3, 2023. ![]()
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